We’re excited to share some outstanding news about Santa Clara’s commitment to providing reliable electric service to our community. The City of Santa Clara has been awarded the prestigious 2024 Certificate of Excellence in Reliability by the American Public Power Association (APPA), recognizing our Power Department’s exceptional performance in keeping the lights on for residents and businesses.
A Testament to Excellence
This national recognition places Santa Clara in the top 25% of utilities nationwide for reliable electric service—a remarkable achievement that reflects the dedication and expertise of our Power Department team. Every day, our professionals work tirelessly to maintain, upgrade, and optimize our electrical infrastructure to ensure consistent, dependable power delivery throughout our community.
What This Means for Santa Clara
The Certificate of Excellence in Reliability is more than just an award; it’s validation of our ongoing commitment to:
- Minimizing power outages through proactive maintenance and system improvements
- Rapid response times when service interruptions do occur
- Continuous investment in modern, resilient infrastructure
- Professional excellence in utility operations and customer service
Our Commitment Continues
While we’re proud of this recognition, we understand that reliable electricity is fundamental to our community’s quality of life, economic vitality, and public safety. From keeping homes comfortable and businesses operating to supporting essential services like hospitals and schools, dependable power is at the heart of everything we do. This award motivates us to maintain our high standards and continue investing in the infrastructure and expertise needed to serve Santa Clara’s growing community. We remain committed to providing the reliable, efficient electric service our residents and businesses deserve.
The American Public Power Association represents more than 2,000 not-for-profit, community-owned electric utilities throughout the United States. The Certificate of Excellence in Reliability program recognizes public power utilities that achieve exceptional electric service reliability.